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Victim-Offender Mediation Services

Victim-offender mediation is the most common application of a restorative justice program. In victim-offender mediation, willing offenders and victims meet with trained volunteer mediators to discuss the effects of the crime on their lives, express their concerns and feelings, and work out a restitution agreement.

Programs, frequently church-based, use trained community volunteers to mediate cases referred by justice agencies in which both the victim and the offender volunteer to participate.

Please keep in mind that some victim-offender mediation services may be available only through a referral from (a) a local police department, (b) a probation officer, (c) a municipal court, or (d) a state attorney. For more information on obtaining a referral, contact the specific service provider.

Please note: The mention or listing of a service provider within this directory should not be taken as an endorsement for the provider by TAKE JUSTICE. This directory is for informational purposes only.

State-by-State Victim-Offender Mediation Services

Alabama

Victim-Offender Reconciliation Program
Reconciliation & Justice Ministries, Inc.
102 South Powell Street
Union Springs, AL 36089-1647
Phone: (334) 738-3282
Fax: (334) 738-3282
Contact: Louise Johns, Case Coordinator
Conducts victim-offender mediation post-disposition for felony cases.

Alaska

Juneau Community Mediation Center, Inc.
114 South Franklin Street, Suite 201
Juneau, AK 99801-1360
Phone: (907) 586-4958
Fax: (907) 463-5858
Email: mreges@aol.com
Contact: Mala Reges, President, Board of Directors
Conducts peer, parent/teen, and sentencing circle mediation for misdemeanor cases involving sexual assault.

Arizona

Attorney General's Victim-Offender Mediation Program
Conflict Resolution Section
400 West Congress, Suite 215
Tucson, AZ 85701
Phone: (520) 628-6782
Contact: Adam Glaser, Mediation Coordinator
Prosecuting attorney conducts victim-offender mediation for juvenile misdemeanor cases.

California

Mediation Center of San Joaquin Valley
829 Rosemarie Lane, Suite D
Stockton, CA 95207
Phone: (209) 474-8794
Fax: (209) 473-6464
Web: http://www.mediatorsrus.org/
Contact: Francine Poelstra
Works to negotiate an acceptable settlement between victim and offender.

Marin County Mediation Services
30 North San Pedro Rd
San Rafael, CA 94903
Phone: (415) 499-7454
Facilitates resolutions for victims and offenders in conflict, primarily in juvenile delinquency matters.
Victim-Offender Reconciliation Program of the Central Valley, Inc.
4882 E. Townsend Ave.
Fresno, CA 93727
Phone: (559) 453-3421
Fax: (559) 252-4800
Email: vorp@fresno.edu
Web: http://vorp.org
Contact: Duane Ruth-Hesselbower

Institute for Conflict Management
2525 North Grand, Suite N
Santa Ana, CA 92705
Phone: (714) 288-5600
Fax: (714) 288-5619
Contact: Scott Mather, Director
Facilitates resolutions for victims and offenders in conflict in juvenile delinquency matters.

Colorado

San Luis Valley Victim-Offender Reconciliation Program
P.O. Box 1775
Alamosa, CO 81101
Phone and Fax: (719) 589-5255
Email: slvvorp@amigo.net
Web: http://slvvorp.org/
Offers victim-offender meditation services for young offenders up to 24 years old.

Youthzone
136 East 12th Street
Rifle, CO 81650-3560
Phone: (970) 625-3141
Fax: (970) 625-9532
Web: http://www.youthzone.com
Using a restorative basis, Youthzone conducts parent/teen and group conferencing for juveniles.

Connecticut

Hartford Area Mediation Program
96 Wadsworth Street
Hartford, CT 06106
Phone: (860) 280-1184
Fax: (860) 280-1186
Contact: Barbara Sarkis, Program Coordinator
Performs community/neighbor mediation for adult misdemeanor and felony cases.

Dispute Settlement Center, Inc.
5 Mott Avenue
Norwalk, CT 06850
Phone: (203) 831-8012
Fax: (203) 831-8025
Email: info@ctresolutions.org
Web: http://www.ctresolution.org
Contact: Dorothy Adams
Performs parent/teen and community/neighbor mediation for misdemeanor and felony cases.

Delaware

Victims' Voices Heard
P.O. Box 638
Dover, DE 19903
Phone: (302) 697-7005
Email: kim@victimsvoicesheard.org
Web: http://www.victimsvoicesheard.org
Contact: Kim Book, Program Coordinator
Offers victims and victims' survivors of severe violent offenses the opportunity to confront the offender face to face as a means of facilitating the healing recovery process.

Florida

Neighborhood Restorative Justice Program
Thomas S. Kirk Juvenile Justice Center
2000 E. Michigan Street
Orlando, FL 32806
Phone: (407) 836-9553
Fax: (407) 836-9557
Email: ctadmn1@ocnjcc.org
Facilitates victim-offender conferences through referrals from the court system.

Georgia

Bartow County Juvenile Court Mediation Program
135 West Cherokee Avenue, Suite 333
Cartersville, GA 30120-3181
Phone: (770) 387-5039
Fax: (770) 387-3770
Conducts parent/teen mediation for misdemeanor cases referred by the court system.

DeKalb Juvenile Court Mediation Program
3631 Camp Circle
Decatur, GA 30032-1399
Phone: (404) 294-2756
Fax: (404) 297-3834
Contact: Sonya Worthem, Mediation Coordinator
Probation agency that conducts community/neighbor and group conferencing for misdemeanor and felony cases involving sexual assault.

Hawaii

Ku'ikahi Mediation Center
300 West Lanikaula Street
Hilo, HI 96720
Phone: (808) 935-7844
Fax: (808) 969-1772
Contact: Dorothee Auldridge, Executive Director
Trained volunteer mediators and support staff assist individuals, families, businesses, etc., who are in dispute to develop positive outcomes.

Mediation Center of the Pacific
680 Iwilei Rd SW 530
Honolulu, HI 96817
Phone: (808) 521-6767
Fax: (808) 538-1454
Contact: Tracey Wiltgen

Illinois

Cra-Wa-La Volunteers in Probation, Inc.
Balanced and Restorative Justice
1300 15th Street
Lawrenceville, IL 62439
Phone: (618) 943-5326
Email: crawala@crawalavip.org
Contact: Valerie Holbrook
Not-for-profit youth and families advocate organization that provides volunteer mentors, community, grassroots organizing, court youth advocates, and family advocacy.

Lee County Probation Department
309 S. Galena, Suite 400
Dixon, IL 61021
Phone: (815) 284-5267, ext. 109
Email: mhuffman@countyoflee.org
Contact: Mary M. Huffman
Offers victim-offender conferences for first-time offender juveniles 16 and under.

Ogle County Juvenile Justice Council
7772 Clinton Street
Dixon, IL 61021
Phone: (815) 652-2054 ext. 241
Email: jkacvinsky@leeogle.org
Contact: Janet Kacvinsky
Victim-offender mediation for offender juveniles 17 and under.

15th Judicial Circuit Of Illinois
309 South Galina, Suite 400
Dixon, IL 61021
Phone: (815) 284-5247, ext. 109
Email: tschwamberger@oglecounty.org
Contact: Mary Huffman
Victim-offender mediation primarily for juvenile offenders.

F.U.T.U.R.E. Foundation Youth Services, Inc.
1628 Drexel Avenue
Ford Heights , IL 60411
Phone: (708) 758-5100
Email: emirhardy@future-foundation.org
Contact: Emir Hardy
Offers group conferencing, circles, victim-offender mediation for youth ages 8-18.

Indiana

Victim-Offender Reconciliation Program
Center for Community Justice
121 South Third Street
Elkhart, IN 46516
Phone: (219) 295-6149
Contact: Trysha Miller, Coordinator, and Jolene VonGunten, Coordinator
Brings offenders face to face with the victims of their crimes with the assistance of a trained mediator, usually a community volunteer.

Iowa

Victim-Offender Reconciliation Program
Restorative Justice Center
Polk County Attorney
206 Sixth Avenue, Suite E
Des Moines, IA 50309
Phone: (515) 286-3059
Contact: Teri Gillenwater, Program Coordinator
Allows crime victims the opportunity to confront offenders in a controlled setting with the assistance of a trained facilitator.

Kansas

Offender/Victim Ministries, Inc.
900 North Poplar, Suite 200
Newton, KS 67114-1969
Phone: (316) 283-2038
Email: ovm.ks@sbcglobal.net
Contact: Libby Schrag, Director
Provides victim-offender conferencing services.

Maryland

Community Conferencing Center
2300 N. Charles Street
Second Floor
Baltimore, MD 21218
Phone: (410) 889-7400
http://www.communityconferencing.org
Provides victim-offender mediation for juveniles and adults from various referral sources.

Massachusetts

North Central Court Services, Inc.
Fitchburg District Court
100 Elm Street
Fitchburg, MA 01420
Phone: (978) 345-2111, ext. 242
Fax: (978) 342-2524
Email: mlpersons@aol.com
Contact: Melinda Persons, Executive Director
Performs peer, parent/teen, and community/neighbor mediation for juvenile and adult misdemeanor offenses.

Framingham Court Mediation Services
600 Concord Street
Framingham, MA 01701
Phone: (508) 872-9495
Fax: (508) 872-9764
Contact: Lisa Wong, Executive Director
Performs family, parent/teen, and community/neighbor mediation for misdemeanor offenses.

Michigan

HDC Center for Dispute Resolution
Human Development Commission
429 Montague Avenue
Caro, MI 48723-4044
Phone: (517) 672-4044
Fax: (517) 673-2031
Email: peggyg@hdc-caro.org
Contact: Peggy Groezinger, Director
Private community-based, nonprofit agency that focuses on peer, parent/teen, divorce/family, community/neighbor, Circle 1 (sentencing), Circle 2 (process), and group conferencing mediation programs relating to sexual assault or sexual abuse.

Resolution Services Program
UPCAP
2501 14th Avenue South
P.O. Box 606
Escanaba, MI 49829-0606
Phone: (989) 672-4044
Contact: Mary McCune, Program Director
Private community-based, nonprofit agency that focuses on peer, parent/teen, divorce/family, community/neighbor, Circle 1 (sentencing), Circle 2 (process), and group conferencing mediation programs for misdemeanor and felony cases.

Southeastern Dispute Resolution Services
Community Action Agency
1214 Greenwood Avenue
Jackson, MI 49204
Phone: (517) 784-4800
Fax: 517-784-5188
Contact: Mr. Mark Stanley, Director
Private community-based, nonprofit agency that focuses on peer, parent/teen, divorce/family, and community/neighbor mediation for juvenile misdemeanor cases referred by district judge.

Minnesota

Cooperative Solutions, Inc.
Grand Rapids Mediation Center
506 NW Fifth Avenue
Grand Rapids, MN 55744-0146
Phone: (218) 327-4908
Fax: (218) 327-9215
Email: coopsolu@qwest.net
Contact: Sandra Antonovich, Program Director
Private community-based, nonprofit agency that focuses on peer, parent/teen, divorce/family, community/neighbor, Circle 2 (process), and group conferencing mediation programs for misdemeanor and felony cases.

Missouri

RESPECT Restorative Justice Project
Northland Community Conciliation Center, Inc.
9 Victory Drive, Suite 202
P.O. Box 67
Liberty, MO 64069-0067
Phone: (816) 415-0005
Fax: (816) 415-8904
Email: khlbird@aol.com
Contact: Kathleen Carriker, Program Director
Private community-based, nonprofit agency that focuses on juvenile misdemeanor and felony cases.

Nebraska

Nebraska Department of Correctional Services
P.O. Box 94661
Lincoln, NE 68509-4661
Phone: (402) 479-5867
Contact: Stena Beltz, Coordinator
Facilitates victim-offender mediation for adult incarcerated offenders and their victims (over age 19).

Community Justice Center
5645 "O" Street, Suite C
Lincoln, NE 68510
Phone: (402) 429-1050
Email: jjones@oasis-ne.org
Web: http://www.communityjusticecenter.org/vod.shtml
Facilitates resolution for victims and offenders through the web. Website entries of information sharing and apologies are used for both victims and offenders to find resolution. Site offers information on victim-offender mediation throughout the state.

Central Mediation Center
P.O. Box 838
Kearney, NE 68848-0838
Phone: (308) 237-4692 or (800) 203-3452
Fax: (308) 236-7780
Contact: Lynn Favinger, Program Director
Private community-based agency that focuses on peer, parent/teen, divorce/family, community/neighbor, and group conferencing mediation programs for juvenile misdemeanor cases.

New Hampshire

Victim-Offender Mediation Program
New Hampshire Mediation Program, Inc.
10 Ferry Street, Suite 425
Concord, NH 03301-5022
Phone: (603) 224-8043
Fax: (603) 224-8388
Email: mediate@totalnetnh.net
Contact: Sandi Emerson, Program Coordinator
Private community-based, nonprofit agency that focuses on peer, parent/teen, divorce/family, and community/neighbor mediation programs for juvenile and adult misdemeanor cases.

New Jersey

Community Justice Institute
1201 Bacharach Boulevard
Atlantic City, NJ 08401
Phone: (609) 345-7267
Fax: (609) 343-2238
Contact: Candace O'Malley, Director
Private community-based, nonprofit agency that focuses on peer, parent/teen, divorce/family, community/neighbor, and truancy mediation programs for juvenile misdemeanor cases.

New Mexico

Outcomes
5100 Second Street NW.
Albuquerque, NM 87107
Phone: (505) 243-2551
Fax: (505) 841-7601
Contact: Jeanette Martinez, Program Coordinator
Private community-based, nonprofit agency that works at all points of the justice process and focuses on mediation programs for juvenile cases.

New York

NYS Unified Court System
Office of ADR & Court Improvement
98 Niver Street
Cohoes, NY 12047
Phone: (518) 238-4355
Fax: (518) 238-2951
Email: mcollins@courts.state.ny.us
Contact: Mark V. Collins, Assistant Coordinator

Catholic Charities of Montgomery County
1 Kimball Street
Amsterdam, NY 12010
Phone: (518) 842-4202
Fax: (518) 842-4245
Email: ccmc12010@aol.com
Contact: Stephanie Bornt, Director
Private community-based, nonprofit agency that provides victim-offender mediation from a variety of references.

Manhattan Mediation Project—Victim Services
346 Broadway, Suite 400W
New York, NY 10013
Phone: 212-577-1742 Fax: 212-577-1748
Email: dshime@victimservices.org
Contact: Debra Shime, Program Director
Victims services agency that focuses on victim/offender, peer, parent/teen, divorce/family, and community/neighbor mediation.

North Carolina

Blue Ridge Dispute Settlement Center
133 North Water Street, Suite B
Boone, NC 28607
Phone: (828) 264-3040
Fax: (828) 265-3041
Contact: Cameron Lippard, Program Coordinator
Private community-based, nonprofit agency focusing on misdemeanor and felony cases.

Transylvania Dispute Settlement Center
178 South Caldwell Street
Brevard, NC 28712
Phone: (828) 877-3815
Fax: (828) 877-5060
Email: csdyouth@sitom.net
Contact: Katy Vogler
Private community-based, nonprofit agency focusing on peer, parent/teen, community/neighbor, and group conferencing for misdemeanor and felony cases.

Ohio

Delaware County Juvenile Court
88 North Sandusky Street
Delaware, OH 43015-1796
Phone: (740) 368-1865
Fax: (740) 368-1879
Contact: Pat Martin, Victim Services Coordinator
Probation/juvenile court program that uses peer, parent/teen, divorce/family, truancy mediation for juvenile misdemeanor and felony cases.

Crime Victim Services
116 West North Street
Lima, OH 45801-4311
Phone: (419) 222-8666
Fax: (419) 227-7478
Email: victim@crimevictimservices.org
Web: http://www.crimevictimservices.org
Contact: David Voth, Executive Director
Victim services agency focusing on adult victim-offender mediation.

Oregon

Victim-Offender Reconciliation Program/Mediation Services of Linn County
P.O. Box 861
Albany, OR 97321
Phone: (541) 928-5323
Fax: (541) 967-1029
Email: lbms@mediate.peak.org
Contact: Sharlee Johnston, Director
Victim-offender mediation for juveniles.

Deschutes City Department of Community Justice
1128 NW. Harriman Street
Bend, OR 97701
Phone: (541) 617-3351
Web: http://www.co.deschutes.or.us
Probation and community justice agency focusing on juvenile and adult misdemeanor and felony cases.

Victim-Offender Reconciliation Program
Community Mediation Services of Polk County
976 SW. Hayter Street
Dallas, OR 97338-2254
Phone: (503) 623-3111
Fax: (503) 623-7772
Email: vorpcms@qwest.net
Web: http://www.vorpcms.org
Private community-based, nonprofit agency focusing on peer, parent/teen, and community/neighbor mediation for juvenile and adult misdemeanor and felony cases.

Restorative Justice Program
Community Mediation Services
769 Monroe Street
Eugene, OR 97402
Phone: (541) 344-5366
Fax: (541) 687-8392
Email: ted@communitymediatorservices.com
Web: http://www.communitymediationservices.com
Contact: Ted Lewis, Program Manager
Victim-offender mediation for juveniles and adults from referrals from both victims and offenders.

Douglas County Neighbor-to-Neighbor
P.O. Box 2328
Roseburg, OR 97470
Phone: (541) 957-8282 or (888) 890-8282 (hotline)
Fax: (541) 957-9042
Contact: Cynthia Moore, Executive Director
Private community-based, nonprofit agency focusing on peer, parent/teen, community/neighbor, and group conferencing mediation for juvenile misdemeanor and felony cases.

Pennsylvania

Lancaster Area Victim Offender Reconciliation Program
53 North Duke Street, Room 303
Lancaster, PA 17602
Phone: (717) 397-2404
Fax: (717) 397-5502
Email: lavorp@lavorp.org
Web: http://www.lavorp.org
Contact: Jon Singer
Faith-based, not-for-profit restorative justice organization offering victim-offender mediation for juveniles and adults from various referral sources.

Charito Calvachi-Mateyko
Phone: (717) 951-0905
Email: charitocw@aol.com
Independent mediator for the state of Pennsylvania providing victim-offender mediation for adults and juveniles, and specializing in "circle" processes.

South Dakota

Victim-Offender Reconciliation Program of Southeast South Dakota
119 South Van Eps Avenue
Sioux Falls, SD 57103
Phone: (605) 338-6020
Fax: (605) 338-6020
Email: loisjp@qwtc.net
Contact: Lois Janzen Preheim, Director
Church-based program for juvenile and adult misdemeanor and felony cases.
Mediation occurs at the diversion point of the justice process and after inmates have gone through victim impact class in prison.

Tennessee
VORP/Community Mediation Center Inc.
584 Hwy 70 E
Crossville, TN 38555
Phone: (931) 484-0972
Email: vorp@crossville.com
Contact: Rita Young, Executive Director
Victim-offender mediation services receiving most referrals from the courts.

Texas

Dispute Resolution Center
5407 North Interstate Highway 35, Suite 410
Austin, TX 78723
Phone: (512) 371-0033
Fax: (512) 371-7411
Email: drc@austingdrc.org
Web: http://www.austindrc.org
Contact: Deidra Davidson, Director of Training and Community Relations
Victim-offender mediation.

Dispute Resolution Services of Tarrant County, Inc.
4304 Airport Freeway, Suite 100
Fort Worth, TX 76117
Phone: (817) 877-4554 Fax: (817) 877-4557
Email: drs@drsnorthtexas.org
Web: http://www.drsnorthtexas.org
Contact: Abby Mitchell, Executive Director
Victim-offender mediation for referrals from the juvenile court.

Victim-Offender Reconciliation Program
Innovative Alternatives, Inc.
18333 Egret Bay Blvd. S 540
Houston, TX 77058
Phone: (832) 864-6000
Fax: (832) 864-6001
Contact: Sharon Bayus, Executive Director
Private community-based, nonprofit agency focusing on mediation for juvenile and adult misdemeanor and felony cases.

Utah

Utah Juvenile Court Victim-Offender Mediation
Administrative Office of the Court
P.O. Box 140241
Salt Lake City, UT 84114-0241
Phone: (801) 578-3800
Fax: (801) 578-3843
Web: http://www.utcourts.gov/mediation/
Court-based program for juveniles offenders who committed misdemeanor and/or felony offenses. Program works at all points of the justice process.

Vermont

Vermont Reparative Probation Program
Court & Reparative Services
32 Cherry Street, Suite 315
South Burlington, VT 05401-7305
Phone: (802) 651-1793
Fax: (802) 651-1798
Contact: Herb Sinkinson, Reparative Coordinator
Community-based probation agency dealing with adult misdemeanor and felony offenses.

Virginia

Central Virginia Restorative Justice
750 Harris Street
Suite 207
Charlottesville, VA 22903
Phone: (434) 220-3737
Fax: (434) 979-4038
A restorative justice resource that offers victim-offender mediation through the use of Support and Accountability Conferences.

Dispute Settlement Center
586 Virginian Drive
Norfolk, VA 23505-4253
Phone: (757) 480-2777
Fax: (757) 531-9423
Contact: Bob Glover, Executive Director

Washington

Common Ground Dispute Resolution Center of Skagit County
309 South 3rd Street
Mount Vernon, WA 98273
Phone: (360) 336-9494
Fax: (360) 336-9323
Web: http://www.skagitcounty.net (follow prompts to mediation services)
Contact: Andrea Vallee, Executive Director
Private community-based, nonprofit agency performing peer, parent/teen, family, community/neighbor, and group conferencing mediation for juvenile misdemeanor offenses.

Northwest Conflict Management
35 West Main, Suite 230
Spokane, WA 99201
Phone: (509) 456-0103
Fax: (509) 462-0525
Contact: Norma Myers, Program Director
Facilitates victim-offender mediation for juveniles and adults.

Wisconsin

Fond du Lac County Victim Offender Services
Juvenile Resource Unit
160 South Mary Street
Fond du Lac, WI 54935
Phone: (920) 929-3303
Fax: (920) 929-6826
Court service agency focusing on diversion for misdemeanor and felony cases.

YWCA Common Ground
LaCrosse County Administrative Center
400 Fourth Street North, Suite B01
LaCrosse, WI 54601
Phone: (608) 784-7322
Fax: (608) 791-9597
Private community-based, nonprofit agency focusing on diversion for juvenile and adult misdemeanor and felony cases.

Restorative Justice Project
Frank J. Remington Center
University of Wisconsin Law School
975 Bascom Mall, Room 4318
Madison, WI 53706-1399
Phone: (608) 262-1002
Fax: (608) 263-3380
Contact: Meredith Ross
Law school clinic working with both juveniles and adults with misdemeanor and felony offenses post-dispostion.

Lakeshore Community Action
Victim-Offender Mediation Program
540 North Eighth Street
Manitowoc, WI 54220
Phone: (920) 686-8707
Fax: (920) 686-8700
Contact: Andrea Goesso, Coordinator
Private community-based, nonprofit that works with first-time youth offenders with both misdemeanor and felony charges, primarily through social worker referrals.

Winnebago Conflict Resolution Center, Inc.
Winnebago County Courthouse, Room 412
415 Jackson Street
Oshkosh, WI 549014794
Phone: (920) 236-4711
Fax: (920) 236-1076
Email: KBradish@co.winnebago.wi.us
Contact: Kristy Bradish, Executive Director
Private community-based, nonprofit agency performing peer, parent/teen, family, and community/neighbor mediation for juvenile and adult misdemeanor and felony offenses.

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